Posted by Jchu on May 31, 2024
All so often customers feel abandoned after the initial sale transaction. Customers are treated like royalty in the middle of a purchasing decision, only to be forgotten if future help and support is needed. Customer support is as important as product price and quality. If a company does not stand behind its product, it can make for a remorseful buying decision. At Gentec, we have a dedicated team of customer service personnel to support you long after the initial purchase. Wether you have a question about product installation, compatibility, or need technical assistance, our team is just a phone call away. Gentec believes in building a long lasting relationship with its distributors and end users. We set ourselves apart by providing an amazing buying experience. We know that you have many choices when making a purchase, and we don’t take that for granted. We strive to make our distributor experience hassle free so they can in turn provide a great experience to their customers. If you would like to become a distributor of Gentec products, or need to know where your nearest distributor is located, please email us at sales@genstartech.com, and we will be happy to assist you.